To help you make great customer service hires weve compiled a list of the 21 key characteristics of customer service employees that rock so the next time you make any customer service hires make sure you assess them on these qualities characteristics of customer service employees who are great at their job emotional intelligence humility. This is the most important characteristics that any customer service employee must possess a range of articles that you might have read would suggest that empathy is the most important one but i beg to differ i believe positivity is more important and heres why customer service representatives are given a task of handling anxious unhappy . To land a good customer service job have a caring attitude in general about helping people compassionate similarly compassion will carry you far in a customer service job. Am i great at customer service 25 characteristics of people great at customer service nov 14 2020 posted by norman bridwell media publishing text id 5851d6ff online pdf ebook epub library reputation of your company although it depends primarily on the personality and attitude of the employee 6 characteristics of great customer service june 3 2013 admin
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